Can the OCC help me solve a problem with a state-chartered bank?
If you have a complaint about a state-chartered bank, please contact the relevant state attorney general or state banking department.
Links to state attorneys general can be found on the website of the National Association of Attorneys General.
The Conference of State Bank Supervisors lists state banking department links.
- For State banks that are members of the Federal Reserve System, visit the Consumer Information page on the Federal Reserve Board website.
- For State banks that are not members of the Federal Reserve System, visit the Consumer Resources page on the Federal Deposit Insurance Corporation (FDIC) website.