HelpWithMyBank.gov is an official Office of the Comptroller of the Currency (OCC) website established to help you find answers to your questions regarding national banks and federal savings associations.
This site is managed by the OCC, an independent bureau of the U.S. Department of the Treasury. The OCC charters, regulates, and supervises all national banks, federal savings associations, and federal branches and agencies of foreign banks. Learn more about the OCC.
The OCC Customer Assistance Group seeks to ensure that national banks, federal savings associations, federal branches and agencies of foreign banks, and their customers receive fair and expeditious resolution of their complaints.